Parks and Recreation
COVID-19 Response FAQ
When will the Aquatic Center reopen?
We are working on a gradual reopen plan for the Woodland Aquatic Center, and we will post this plan on social media, this web page, and announce it via email.
Are you still going to have Youth Baseball League and Adult Softball?
We are planning and hope to begin Youth Baseball and Adult Softball League on June 1. However, this situation is fluid, and we will continue to keep you posted if that changes. We encourage you to register today. If the season is postponed or cancelled, we will refund you or place a credit on your account. Register here.
Can I still register for Youth Baseball League?
Yes – you can go to our registration website to register. We will close registration at 5 pm on May 15.
Are you still having summer classes and programs?
In accordance with Colorado Public Health Order 20-28, personal training and classes in any setting are limited to all members of a single household or a mixed group of 4 or fewer individuals complying with Social Distancing. We are working with our instructors to offer options of summer classes and programs. You can go to our registration website to see what we have available for summer 2020.
Are the city offices open?
Yes. The city offices will open to the public beginning May 4, observing all 6 foot social distancing requirement. We are encouraging visitors to set appointments and to wear masks. Remember, we can always help you with questions and registrations via phone or email during business hours.
Are the tennis courts open? What about the dog park and the basketball courts?
The tennis courts, dog park, and basketball courts are open. Please follow all social distance guidelines.
Is Challenger Soccer Camp still going to happen?
Challenger Soccer is still planning to host a camp, however the date has been moved to the Week of July 6. If you have any questions regarding Challenger Soccer Camp, please contact them directly.
I am a three-month or annual pass holder at the Woodland Aquatic Center. Are you going to add the months you were closed to my annual/three month pass?
Yes. We will add the months back to your three month or annual pass after we have firm reopen date. If you have a pass that is set to expire before we reopen please do not worry. Again, we will add that time back and your pass will have a new expiration date.
I was registered for a class, program, or camp prior to closure. Do I get a refund or credit on my account for those cancelled activities?
Yes. We have reached out to you via email if you were registered for any of our classes, programs, or camps. You have the option to receive a credit on your account or a check refund by mail. If you have questions about this, please contact us. (Parks and Recreation – 719 687 5225, Woodland Aquatic Center 719 686 6858)
Do my Punch Passes at the Woodland Aquatic Center have an expiration date?
No, Punch Passes no longer have expiration dates.
What If I previously had a Punch Pass at the Woodland Aquatic Center that expired with visits left?
If you previously had a Punch Pass and were told in the past that it expired, these cards have been reactivated.
Am I allowed to go to Memorial Park, Meadow Wood Sports Complex, or any of the other parks in Woodland Park?
Yes. We encourage you to partake in outdoor recreation in a safe and responsible way. When visiting our parks, here are a few guidelines:
- Maintain 6 feet of social distance.
- Do not gather in groups of 10 or more.
- Travel for recreational purposes should be limited to your own community like your county of residence or traveling no more than about 10 miles.
- Stay home if you are experiencing symptoms of COVID-19.
- Playgrounds, restrooms, and shelters throughout our parks remain closed. Prepare accordingly.
- Do not share equipment when participating in recreational activities.
See Public Health Order 20-28 Safer at Home for more information.